1. Calling from a Broadsoft Inclarity handset to your own voicemail Dial 1571 from your handset. This will then prompt you for a 4 digit PIN followed by #. This is the same as your Phone Manager/Toolbar/TAPI services. If you're unaware of what this is, please contact Customer Services who will reset this for you. The voice prompts will then guide you through listening to your messages or updating your personal greetings. 2. Calling from a Broadsoft Inclarity handset to another users voicemail (or Hunt Group/Receptionist Client/Call Centre) Dial 1571 from your handset. Press the * (star) key. You will then be prompted for your 'Mailbox ID'. This is the phone number of the voicemail box you wish to access followed by #. Following this, you will be prompted for the 4 digit PIN of the mailbox.If you're unaware of what this is, please contact Customer Services who will reset this for you. The voice prompts will then guide you through listening to your messages or updating your personal greetings. 3. Calling from a non-Inclarity handset Call 08456999003 from any non-Inclarity handset.You will be prompted for your 'Mailbox ID'. This is the phone number of the voicemail box you wish to access followed by #. Following this, you will be prompted for the 4 digit PIN of the mailbox.If you're unaware of what this is, please contact Customer Services who will reset this for you. The voice prompts will then guide you through listening to your messages or updating your personal greetings.

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